COVID-19 Drove Effective Digital Acceleration, but 34% of British Consumers Still Want More Ways to Make Contact
New research from Twilio shows that healthcare, retail and delivery sectors rank best for customer engagement during the pandemic LONDON, DECEMBER 02, 2020 — Twilio (NYSE: TWLO), the leading cloud communications platform, has published the findings of new research analysing British consumers’ views on what good customer engagement looks like and how they prefer to communicate […]